Holistic learning: Your new competitive advantage
In today’s hyper-competitive marketplace, each business is striving to gain advantage over the other. Consumers are savvy, digital is king and start-ups are popping up left, right and centre.
But, what makes a business really stand out from the crowd nowadays? What makes customers want to be faithful? What makes its employees want to stay? What makes its core values so special?
Here at Cademi, we believe a holistic approach to training is key to strong competitive advantage in the modern market place. And, here are the reasons why…
Attracting the best talent
Employees are widely considered to be the most valuable asset of a company. And, when the wellbeing and development of your employees are at the heart and soul of your core values, you’re bound to attract the best people.
A holistic approach to training doesn’t just mean that your staff are gaining better product knowledge and service training, it means that they’re getting access to development skills to benefit their ‘whole’ self. That’s mental health awareness, diet & health, money management and confidence building too.
When people feel content, and confident, in both their professional and personal development goals, they’re more likely to perform at their best.
Retaining the best talent
We know that people switch jobs for many reasons, some of which are unavoidable. The truth is, however, that if an employee feels supported and nurtured in their role, they will find it a lot harder to start writing that resignation letter.
Giving your employees access to engaging training sessions, that are personalised to them, is a game-changing strategy when it comes to employee development and motivation. It shows that you view them as individuals, rather than just another digit on the payroll. It shows that you are investing in their development – not just at work, but outside it too. Making it more likely that they will want to stay with you for the long haul and give back to the business in return.
When you factor in the cost, time and labour required to hire new people, investing in a holistic training programme that benefits your staff is a very small price to pay.
Increasing your market share
When using training and development as core values, you are sure to see the benefits reaching out as far as your customers, and beyond.
Better training leads to better customer service, which leads to brand loyalty, which leads to increased revenue and market share. For your employees to embrace your product offering fully, they must be sure to receive the most up-to-date product knowledge, delivered in a way that is engaging and memorable.
No matter what role the employee plays in the customer journey, they are way more likely to handle customer queries more efficiently, even enthusiastically, if they have benefited from a hands-on approach to training.
Embracing the latest technology & ideas
Investing in the latest technologies is essential for businesses to embrace the digital disruption. It’s also one of the ways to appeal to the millennial worker – proving that your business can invest in the right tools to ensure they have opportunities to develop.
That’s why a platform like Cademi can be such a huge asset. Your team can access training in bite-size chunks from any device, anywhere in the world. It’s a completely new way of learning and one which the modern learner can adopt whole-heartedly.
Ongoing daily training also ensures that your team are at the forefront of new developments in the industry. This way, you are always one step ahead of your competitors, instead of playing catch up because you’ve been too busy with other things.
Want in?
Cademi comes with a host of unique features that you can use to customise your training and development journey.
If you are interested in finding out more about ways to give your business that all-important competitive advantage, then get in touch to book a demo or register for a free 14-day trial.