Courses

Excel for Accountants (Basic)

Understand why it is important for Accountants and Accountancy Professionals to know how to use Excel

Excel Dashboards

Master the art of creating compelling MS Excel dashboards in this focused course

Excel 2019

Microsoft Excel, the world’s most popular spreadsheet software

Excel 2016

Microsoft Excel, the world’s most popular spreadsheet software

Essential Digital Skills – Transacting Online

In this Transacting Online course, we will explore: The importance of protecting your devices

Essential Digital Skills – Social Media Awareness

In this Social Media Awareness course, we will explore: The advantage of using social media

Essential Digital Skills – Online Searching

In this online searching course we will explore: Some tips and techniques to get the best

Essential Digital Skills – Digital Communication

Essential Digital Skills is a suite of course of learners who want to develop the online presenece

Data Analysis in Excel

Understand why it is important to able to use Excel to perform data analysis

Cleaning Data in Excel

Transforming raw data into valuable information through meticulous data cleaning and preparation

Chart Formatting in Excel

Elevate your data presentation skills efficiently with impactful charts that leave a lasting

Beginner Excel 2021

Master the basics MS Excel with this beginner course!

Basic Navigation and Editing in Excel: Mini Masterclass

In this course, you will learn the basics of navigation and editing in Microsoft Excel

Basic Macros in Excel: Mini Masterclass

Basic Macros in Excel is an indispensable course that demystifies automation for Excel

An Introduction to Search Engines

Dive into the world of search engines with this beginners friendly course!

Analyzing Large Datasets – Mini Masterclass

Clean the raw data in the spreadsheet using Excel tools. Use the VLOOKUP and HLOOKUP

All in the Modern World: Ethical and Societal Implications

This course explores the ethical and societal implications of Artificial Intelligence (AI)

Advanced Word

Microsoft Word is the most commonly used word-processing tool in business world

Advanced VBA

You’ve completed the beginner course in VBA, or have some experience. Now challenge yourself to learn advanced techniques in our Advanced VBA course

Advanced Microsoft Project 2016

Work smarter, not harder, Microsoft Project is a feature-rich tool that will help you in a projects

Advanced Microsoft Access

Improve your Microsoft Access Skills with our Advanced Microsoft course

Advanced Macros and VBA in Excel: Mini Masterclass

In this course you will develop your understanding of Excel automation and VBA

Advanced Formulas in Excel

In this course you will learn how to use advanced formulas in Excel to make the best use of the software

Advanced Excel 2021

Our CPD Certified Advanced Excel course will take your staff’s Microsoft Excel abilities

Advanced Excel 2019

Microsoft Excel provides a range of a advanced functions that great extend its capabilities

Access for Beginners 2019

Embark as an Access 2019 journey tailored for beginners. Learn to create, manage, and navigate

Access for Beginners 2016

Microsoft Access offer a powerful, feature-packed solution

Phishing

Information is a business asset like any other. It has a value and must be protected

Cyber Security and Phishing

Cyber Security and Phishing are increasingly hot topics in the workplace

Tough Customers: The Hesitator

“Tough Customers: The Hesitator” is a focused micro-learning course

Tough Customers: The Expert

“Tough Customers: The Expert” is a micro-learning course that prepares you to handle customers

Tough Customers: The Entitled

“Tough Customers: The Entitled” is an insightful micro-learning course that trains professionals

Tough Customers: The Bully

Discover effective strategies to tackle tough customers in our micro e-learning course

The Four Ps For Creating Loyal Customers

Uncover the secrets to building customer loyalty with the Four Ps Framework

Cyber Security

This online training course should be used by all employees within an organization

Skills of the Customer Service Representation

Enhance your customer service skills and excel in the dynamic world of customer support

Satisfying Challenging Customers

Every Customer is different! Explore how to approach a range of different challenging customers

Representing Your Brand

Unlock the power of effective brand representation with this representation with this comprehensive e-learning course

Matching Needs

Translate your product, service and organization knowledge into sound advice

Handling Angry Callers

Discover the power of effective communication in our micro e-learning course

First Contact

What first impression do you give when you initially meet with or speak to a customer?

Exploring Needs

Are you able to spot what your customers need and what?

Escalating Issues

Equip yourself with the essentials knowledge and techniques for effectively escalating issues

Duties of the Customer Service Representative

Enroll in our engaging e-learning course, “Duties of the Customer Service Representative,”

Customer Service Training

The online Customer Service Training course aims to help users provide high quality customer services

Customer Service Knowledge and Attitude

Do you know why customers choose your products or services?

Customer Service – Handling Complaints

This course will put your customer service skills sharply in focus, helping you to put your customer real-life scenarios

Customer Service Essentials

This course will put your customer service skills sharply in focus, helping you to put your customer real-life scenarios

Customer Service: Don’t Say This!

Discover the power of effective communication in customer service by learning what not to say

Customer Service Basics

Master the basics of exceptional customer service with this comprehensive e-learning course