Author name: Antonia Wynne

In the 21st Century, reviews are even more important than marketing. It’s like a super-charged word of mouth, so the modern buyer is much more likely to trust third party reviews over your shiny website. So, what do you do if a customer publicly berates your business’s customer service as “absolutely disgusting”? Do you simply reply with some empty platitude to shirk responsibility, or do […]

Cademi News: Cademi selected by John Lewis to support staff facing redundancy Major retailer John Lewis has selected Cademi to train and support staff who facing redundancy following store closures. Using impressively designed AI and psychometric testing tools, our comprehensive and compelling array of online training and learning – will give them the chance to both progress their career and boost their wellbeing, completely personalised to each learner’s individual needs. Anne Cooper,